FREQUENTLY ASKED QUESTIONS
BOOKINGS
How do I book my safari?
Kindly fill-out our online booking form, or send us an email requesting booking information and our sales team will lead you towards the perfect choice for your Safari
It is always good decision to book your safari at least three to four months in advance, but in order to obtain the best selection of accommodations and locations, your trip should be booked as far in advance as possible.
Can I book late?
In the event that you make a booking with us either late or after arriving in Tanzania, we will venture to carry out your requests but you should understand the difficulties of late bookings provided that we link with other companies’ concerning accommodation, transport or safari guides, it’s merely non-challenging to reach them without a reasonable notice.
PAYMENTS AND CANCELATIONS
How to pay for my Safari?
For a reservation to be held on any itinerary, a deposit of 30% per person per itinerary is required. The balances of payments are due 60 days prior to arrival in Tanzania, both deposit and balance of payment are payable directly to our company bank account.
Can I amend my itinerary after confirmation?
After the itinerary is confirmed, the client is permitted free of administration charges ONE set of amendments, though will be liable for any added cost this may add to the tour, including airline charges, hotels etc. Any further amendments, which are in sighted by the client, will incur an extra charge of US$40.
What is our cancellation policy?
You may cancel your holiday at any time provided you notify the company in writing. The following charges will be levied on any cancellation:
120 days or more 40% off the payment
119 – 81 days 60% off the payment
80 – 29 days 80% off the payment
28 days and below or No Show 100% of Tour Cost
CONTACT INFO
- Arusha, Tanzania
- +255 767 100 129
- +255 738 803 030
- info@ndotokubwatours.com
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